Our Industry

Providing the world-class telecommunications services Canadians rely on to connect with one another, access information and critical services, and participate in the digital economy.

Connecting Canadians

Connectivity has changed the way we live, work and play. Whether through high-speed internet or mobile wireless services, Canadians can interact with each other in more ways than ever before. Through years of network-building investments by our members, most Canadian households have access to world-class internet and mobile wireless services. 

But our work is not complete. Through direct investments and partnerships with different levels of government, our industry continues to expand network infrastructure to underserved communities and enhance existing networks with the latest advanced technology.  

While extending coverage to all Canadians remains a priority, it is equally important to ensure that those who want to use telecommunications services can do so. Our industry is committed to removing barriers to access and has launched programs and other initiatives to help Canadians get online.

World-leading networks

Our industry’s investments have not only provided broad network coverage across Canada’s vast landscape. They have also delivered high-quality and reliable services, with Canada’s wireline and wireless networks consistently ranked amongst the global leaders in network performance.

#1

among G20 countries

for mobile network quality

99.5

percent

Canadians with LTE mobile coverage (2022)

93.5

percent

households with access to 50/10 unlimited high-speed broadband access (2023)

65+

percent

increase in rural 50/10 unlimited high-speed broadband access (2018-2022)

Driving the economy

The telecommunication sector is a significant contributor to the Canadian economy, both directly and through enabling greater productivity in other sectors.

Direct GDP contribution and jobs supported by the telecommunications sector in 2022 is estimated at almost $77 billion and over 724,000 jobs;

In recent years, Canada’s telecommunications sector has invested more than $11 billion per year in capital expenditures. In 2022 alone, the sector invested $13.3 billion in capital expenditures;

As a percentage of annual sector revenue (capital intensity), Canada’s telecom sector invested 19% into its networks, significantly higher than peers in other G7 countries and Australia, where average capital intensity was around 14%.

Strengthening communities

Along with strengthening communities through expanding connectivity, our members are committed to strengthening the social fabric of Canada through many national and local programs that include financial donations, partnerships, and programs that help improve the lives of Canadians.

Sustainability

The telecom sector is taking an active role in helping protect the environment. Our members have set targets and deployed measures to reduce their greenhouse gas emissions and reduce waste. Also, by investing in innovation and enhanced network performance, the telecom sector facilitates the adoption of digital technologies that will help other industry sectors reduce their environmental footprint. 

Additional resources

Learn more about the telecommunications industry in Canada, including industry data, reports, consumer resources, and the latest news.